Vocational education in tourism and hospitality

Tourism is one of the most important sectors in the Jordanian economy but faces several challenges, including a lack of suitably qualified workers. This tracer study by ECOPER researchers aimed to collect feedback from former students of the tourism and hospitality stream of vocational programmes run by the Ministry of Education. In doing so, it would discover their views on the quality and relevance of the education they had received. The main tool used for the study was an online survey, which was followed by a series of focus groups to collect further insights from the graduates.

The study was framed under the UNESCO Amman Office Regular Programme ‘Supporting the Government of Jordan in Implementing TVET Reform’ and the European Union supported regional project Youth Employment in the Mediterranean (YEM). By gathering information from former students, it was aimed to contribute to the overarching goal of enhancing the image, quality and relevance of the tourism and hospitality stream of secondary vocational education in Jordan.